Terms of Service
Last updated: August 2026
1. Services
M.O.T Innovation provides marketing intelligence infrastructure services including: digital asset management (DAM) system setup, multi-channel content delivery pipeline configuration, performance tracking dashboard implementation, and campaign optimization framework installation. We build systems — we do not provide ongoing campaign management or advertising services.
2. No Account Required
You do not need to create an account to browse our website, read our content, or request a consultation. All engagements start with a free 30-minute consultation. No registration, no password, no login required.
3. Pricing
Our pricing is transparent: Infrastructure Audit ($500 one-time), Intelligence Build ($2,500–$5,000 project-based), and Intelligence Partner ($1,000+/month retainer). All prices are in USD. We reserve the right to change pricing with 30 days notice. Existing engagements are not affected by price changes.
4. You Own Everything We Build
All infrastructure, systems, dashboards, and configurations we build for you are your property. We use open standards and work with whatever platforms you already use. There is no vendor lock-in, no proprietary platform requirement, and no black box. You receive full documentation and training for everything we build.
5. Payment Terms
For the Infrastructure Audit, payment is due before the audit begins. For the Intelligence Build, 50% is due at project start and 50% at completion. For the Intelligence Partner retainer, payment is due monthly in advance. All payments are processed through Stripe.
6. Refund Policy
The Infrastructure Audit is non-refundable once the audit has begun. The Intelligence Build includes a 30-day support period — if you are not satisfied with the delivered infrastructure within 30 days of completion, we will fix any issues at no additional cost. The Intelligence Partner retainer can be cancelled with 30 days notice.
7. Confidentiality
We treat all client information as confidential. We will not share your business data, marketing strategies, or infrastructure details with any third party without your explicit consent. We may use anonymized case study data (e.g., "E-commerce Brand: 80% reduction in time-to-publish") without identifying you specifically.
8. Limitation of Liability
M.O.T Innovation is not liable for any indirect, incidental, or consequential damages arising from the use of the systems we build. Our total liability is limited to the amount paid for the specific engagement that gave rise to the claim. We are not responsible for third-party platform outages, API changes, or service disruptions.
9. Contact
For questions about these terms, contact us at hello@motinnovation.co.za.